What is Web3Crystals?
Web3Crystals transforms digital assets—NFTs, logos, and artwork—into premium crystal pieces. Our goal is to bridge digital identity with physical masterpieces, combining craftsmanship, precision and Web3-native utility.
How does the process work from upload to delivery?
1) Choose size and (optionally) a grid. 2) Upload your image and position it in the live preview. 3) Fill your shipping details. 4) Pay with crypto or card (Stripe). 5) We produce your crystal (up to ~2 weeks) and ship worldwide with tracking.
What sizes do you offer and what are the prices?
We offer three fixed sizes: • Small — 8×6 cm (3.15×2.36 in) — $50 • Medium — 12×9 cm (4.72×3.54 in) — $70 • Large — 20×15 cm (7.87×5.91 in) — $100 All sizes support horizontal (4:3) or vertical (3:4) orientation.
Do you offer rounded corners?
Yes, the Small crystal can be ordered with standard or rounded corners. It's a visual preference and does not affect print quality.
What’s a grid order?
A grid is a mosaic of multiple tiles (e.g., 2×2, 3×3). The live preview shows an overlay so you can align and crop your image exactly as you like—great for walls and installations.
What image resolution should I upload?
Higher is better. Even for Small we print at a minimum of 720p with high-resolution digital printing. For very fine detail consider the Large size. If unsure, upload your file—our team will advise.
Can I choose different finishes (e.g. matte or glossy) for my crystal?
The crystal itself is transparent; what changes is the print. Finish choices like “matte vs glossy” do not apply to the crystal.
How do you ensure that colors and shades are reproduced accurately?
We use color-managed, high-resolution printing that faithfully reproduces tones from the source file. Avoid heavy compression or screenshots when possible.
Is there a limit on the resolution of the image you print?
Our printer supports extremely high resolution. For ultra-fine detail, we recommend a Large crystal. Send us your image for tailored feedback.
Can I receive a proof or mock-up before production?
For orders of 5+ identical pieces we provide a high-resolution proof photo of the first unit. If you request changes (orientation, different image, etc.) we’ll create a new sample and send updated photos. You may cancel after the proof; a 10% processing fee applies (90% refunded).
Can I customize the shape or exact size?
Custom shapes are not offered. Available formats are Small, Medium and Large with fixed dimensions.
Do you support LED lighting or integrated bases?
LEDs cannot be integrated into the crystal; however, the piece looks great with external light bases/stands.
Do I get an NFT with my order?
Buying a Large crystal includes a unique NFT as a complimentary gift. For Large grid orders, NFT gifts equal the number of Large tiles. View the collection on OpenSea: https://opensea.io/collection/web3crystals--com.
Can I add a QR code or serial number linked to the NFT?
Each Large crystal’s complimentary NFT is serialized. Holders may qualify for future airdrops—as detailed in our whitepaper.
What is the W3C Token?
W3C is the native token of Web3Crystals, designed to add long-term utility across our ecosystem. Status: Coming soon.
What payment methods do you accept?
We accept both crypto and fiat. • Crypto: Any amount. Choose network, pay, and submit your TXID. • Credit card (Stripe): Available up to $2,000 per transaction.
Are there discounts?
Yes. Grid/volume discounts apply automatically. In addition, crypto payments receive an extra ~5% off. The order page shows Subtotal (fiat) vs Crypto total live.
Why is card (Stripe) limited to $2,000?
It’s a risk & policy limit for online card payments. For higher amounts or large projects, please use crypto or contact us.
How do I position/crop the image?
Use the live preview: zoom and pan your photo until it looks perfect. For grids, the overlay shows the exact tile layout so you can center key elements between lines.
Horizontal or Vertical—what should I pick?
Pick the one that matches your subject. Horizontal is 4:3 and vertical is 3:4. The preview updates instantly so you can compare.
Single photo vs multi-tile grid—what’s better?
Single is great for desks and gifts. Grid is ideal for walls or maximum impact. Volume discounts help grids scale affordably.
How long does production and shipping take?
Production takes up to ~2 weeks. Shipping time depends on destination and customs. You’ll receive a tracking number when we dispatch.
Will I receive a tracking number?
Yes—tracking is provided once your parcel ships.
What are the timelines for international customs clearance?
This depends on your country’s border agency. We prepare proper paperwork to help speed things along.
Is international shipment insured?
If a package is lost by the courier, we offer either a free reprint or a refund (excluding blockchain network fees).
Can I ship to multiple addresses (dropshipping)?
Yes. After payment, email us the address list and we’ll coordinate shipments based on availability.
What if the crystal arrives damaged?
Contact us with photos. If damage occurred during shipping we’ll replace the item at no extra cost.
Do I pay duties or customs?
Local import duties/taxes vary by country and are the recipient’s responsibility.
Can I cancel or modify my order?
Yes—within 3 business days of placing the order. Please email us to confirm your request in writing. If a proof was produced and you cancel, a 10% processing fee applies.
Do you offer a warranty for defects or degradation?
We guarantee coverage for manufacturing defects. Contact support for evaluation and resolution.
What about copyright if I use third-party artwork?
Personal use/gifts are fine. Commercial use requires permission from the creator/rights holder. For corporate/B2B projects, contact us.
How do you protect my personal data and payment information?
We use secure practices and encryption. We never sell or share personal data and delete it after your order is complete (we only retain wallet addresses to confirm future airdrop eligibility).
Do you have a referral or affiliate program?
Not currently—we only collect anonymous wallet addresses and do not store personal data.
Do you provide transparency reports?
We publish periodic updates. Additionally, 20% of net profits are used to buy and lock crypto as described in our whitepaper.
Is the crystal safe for outdoor display?
No. It’s designed for indoor display. Direct sunlight or extreme weather may fade the print over time.
What is the crystal’s durability and maintenance like?
The crystal is scratch-resistant, but the printed image may be affected by moisture—store and display in a dry environment. Clean with the included cloth.
Do you offer bulk production discounts?
Yes. Discounts start around 10 pieces and increase with quantity or with grid formats (e.g., 4×4). Contact us for a tailored quote.
Do you support B2B orders using corporate logos?
Absolutely. Email us your use-case and brand guidelines. We’ll prepare a proposal and timeline.
Do you provide display bases for exhibitions?
We do not sell stands, but we can recommend trusted partners for exhibitions and display bases.
How do I contact you?
Email us anytime at info@web3crystals.io. For large/bespoke projects, include your use-case and deadlines.